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Frequently Asked Questions

Our chairs are all delivered using our two-man courier team. Delivery to mainland Britain is typically within 2-3 weeks, however, delivery beyond mainland Britain may take longer. Find out more on our delivery and returns page.

Our luxury chairs are hand-carved and therefore delivered in one piece, fully assembled. Your delivery will take place through a two-man courier team, who will remove all packaging upon delivery for you to inspect your new purchase.

As our chairs are all delivered fully assembled, no assembly service is required. Should you wish for our couriers to dispose of all packaging your chair arrives in, please add our White Glove service on to your order at an additional cost of £45.

Samples can be ordered through our website. All fabric samples are free and wood samples are at a small cost of £4 per piece.

We’re dedicated to helping you ensure the longevity and quality of your luxury furniture. Our blog is full of helpful care guides that will provide all the information you could need on looking after your gorgeous goodies, and if there are any questions left unanswered, get in touch with our helpful team. 

As an online only company, we do not have a showroom where you can see the product in person. We are proud to take all of our photography in house in natural lighting, which ensures the best representation of our goodies on our website, and our dedicated team are always here to answer any questions you may have about our furniture and soft furnishings. Alongside this, we offer furniture wood and fabric samples to help you pick that perfect match, as well as a page dedicated to showcasing our products in our customers homes on our Styled By You page. 

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