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About Staingard Insurance Cover

At French Bedroom we understand that purchasing a new bed is not only a financial investment, but also an emotional investment which has direct influence on your lifestyle and wellbeing.

Our furniture is designed and built to last a lifetime, however, like all things in life sometimes there are things we cannot foresee. That's why we have partnered with the UK's leading furniture aftercare specialists, Staingard, to ensure your antiques of the future can fulfil their potential as heirloom pieces.

We are pleased to offer you peace of mind, with insurance that cover those mishaps great and small. In addition to the stains and accidental damage cover, the manufacturer's warranty will be extended to cover the entire duration of the 5-year policy.

Whether it's muddy paws, sticky fingers, or breakfast in bed, you'll have peace of mind that French Bedroom and Staingard have you covered. Furthermore, if you buy one of our luxury pocket-sprung mattresses to complement your new French bed, you will receive a care pack worth over £100.

Fabric Upholstery Care & Protection Kit. Made in collaboration between French Bedroom and Staingard.

Frequently Asked Questions

Currently we offer insurance cover on beds. By purchasing Staingard insurance, you are covered for stains, accidental damage and structural defects. Read more about the cover on your bed in this guide.

Your Staingard insurance policy lasts for a period of 5 years from the date of delivery. Claims for stains and accidental damage can be made from the date of delivery. Any structural defects will only be covered if they occur after the first 12 months. Please contact French Bedroom directly on 01444 415 430 / [email protected] to report any structural defects within the first 12 months, which will be reviewed in line with our one-year manufacturer warranty.

Staingard insurance is priced at £120.00 for beds and is a one-off fee with no excess payments required to make a claim.

Staingard insurance will cover the use of beds within the United Kingdom (including Northern Ireland), Channel Islands and the Isle of Man. Staingard unfortunately cannot offer insurance to customers who are based outside of the UK.

Each Staingard policy covers one item of furniture, therefore if you are buying multiples items of furniture you will need to add the number of insurance policies you wish to purchase to cover the furniture being purchased. This will be automatically done in the checkout for you.

If you would only like certain items covered by a Staingard policy, please contact us after completing your purchase.

Unfortunately not, Staingard insurance will not cover furniture which are purchased for use in commercial or business premises or short-term rentals and lets such as Airbnb's.

Yes, if your furry companion causes damage to your furniture you can claim up to 3 times for pet damage within your 5 year policy. Where there has been extensive incidents of pet damage, this policy will not provide cover for any such damage.

Unfortunately not, Staingard insurance must be purchased prior to your new furniture being delivered. You can add Staingard insurance to your order anytime between placing your order and having your new bed delivered. Please give our friendly Customer Experience team a call on 01444 415 430 and they will be more than happy to add Staingard insurance to your order and take payment for this service. Your policy will be set up and sent to you once your delivery has been completed.

You are able to cancel your Staingard insurance policy for a refund between placing your order and the date before your delivery. Once your Staingard insurance policy has been started, once your delivery has been completed, you will not be able to cancel the policy for a refund.

Mattresses are not covered by Staingard Insurance. However, our Vispring Mattresses boast a 30-year comfort guarantee, so you can sleep easy knowing your good night's sleep will last a lifetime.

The bed and mattress care pack includes: 1x Fabric Upholstery Care Kit & 1x Staingard mattress protector.

The bed only care pack includes: 1x Fabric Upholstery Care Kit.

Yes, of course. As well as being available to read in the checkout, you can read the full Staingard terms and conditions here.

You will be asked to confirm you have read the document before you complete your purchase. 

Making a Claim

You'll need your Staingard insurance policy number to hand which you will find on your policy document issued to you on the day or delivery. You can contact Staingard directly on 01384 473017 or you can submit your claim online by visiting www.myfurnitureinsurance.co.uk you'll need your policy number, surname, and post code to hand.

You can make multiple claims on your Staingard insurance policy through the 5 years up to the retail value of the furniture covered.

Typically Staingard will schedule a technician to visit you within 3-5 working days of your claim being submitted.

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